Does it really work?
Yes! The 4x has been through strict clinical trials to ensure it is safe and effective for use and is both FDA Cleared and CE Certified.

Is it safe for the eyes? Do I need goggles?

Goggles are not needed but can be worn for your comfort. Please do not stare directly at the light when treating.


How do I clean the device?

The Tria Laser 4X doesn’t require special care, but we do recommend that you keep it clean, especially the treatment window and skin sensor.

• Make sure that the Tria Laser 4X is turned off and unplug the battery charger from the Tria Laser 4X and the power outlet.

• To clean the Tria Laser 4X and battery charger, moisten a soft cloth with water and mild soap, and wipe the treatment window and the exterior of the device.

Be careful not to damage the treatment window. Allow to dry completely before charging or turning on your Tria Laser 4X.

• To clean the skin sensor located at the base of the Tria Laser 4X, wipe it gently with a dry, lint-free cloth.

DO NOT get the Tria Laser 4X or battery charger wet. If it gets wet, DO NOT use the Tria Laser 4X or the battery charger. Contact Customer Care. Performing a treatment with a wet Tria Laser 4X (or component) can cause electrocution or electric shock.


How often should I use the device?

Treatments should be performed every 2 weeks for up to 3 months or until you reach the desired results.

Do I need to use the Phytograph gel with the 4x device?

Our Phytograph gel is designed as an optional step alongside your device, you don’t need to use it but it can help to keep you comfortable during your treatments. Formulated with an Indian plant extract known for its anti-inflammatory properties, the cooling gel helps reduce the sensation experienced during higher treatment levels.

Can I use the Tria 4x while pregnant/nursing?

DO NOT use the Tria Laser 4X if you are pregnant or breast-feeding. The Tria Laser 4X has not been tested on pregnant people. Hormonal changes could increase skin sensitivity and the risk of skin injury.

Who shouldn’t use the device?

DO NOT use the Tria Laser 4X if your skin tone matches one listed as “Not Safe” on the Skin Tone Chart on the inside front cover of this booklet. If you use the Tria Laser 4X on skin “Not Safe” for treatment, the skin may absorb too much laser light and be injured (burned, discolored or scarred).

PLEASE NOTE: The skin sensor is a safety feature that unlocks the Tria Laser 4X. If it is not safe for you to use the Tria Laser 4X, you won’t be able to unlock it with the skin sensor.

DO NOT use the Tria Laser 4X if you are under the age of 18 or use it on anyone else under the age of 18. The use of the Tria Laser 4X on or by children has not been studied and could result in serious injury.

DO NOT use the Tria Laser 4X if you have a lighter hair color, such as blonde, white, red or grey. In order for the laser to work, you must have naturally dark hair where you are treating. Lighter hair pigments will not absorb enough of the laser's energy to disable the hair follicle.

DO NOT use the Tria Laser 4X on a man's face, jaw or neck. The hair in a man’s beard area is too dense, and using the Tria Laser 4X in these areas may result in skin injury.